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Customer Support Center

Find the right channel quickly — parts, technical and warranty support, manuals and downloads, or direct contact with our export team.

Parts SupportParts identification, availability and shipping — request parts
Technical SupportSpecifications, service and troubleshooting for technicians
Warranty SupportCoverage questions and the claims process — learn more
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  • Machine model and serial / PIN number
  • Clear description of the issue or requirement
  • Photos, videos or fault codes where relevant
  • Your company, country and contact details

Include the machine model and serial number, application, hours (if used), and a clear description or photos. For orders, include destination port and required documents.

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Tell us your model, application and destination — get factory-direct pricing, lead time and support terms within 24 hours.